Using this website

This website is run by COS. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• BSL content for services and projects
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know somehave made the following parts of this website aren’t fully more accessible:

• the text won’twill reflow in a single column when you change the size of the browser window
• you can now ’t modify the line height or spacing of text
• most all older PDF documents have been updated and aren’t fully accessible to screen reader software
• live video streams don’t have captions
• some of our online forms are difficult tonow easier to navigate using just a keyboard
• you can now’t skip to the main content when using a screen reader
• there’s now no limit a limit to how far you can magnify the our location map on our ‘contact us’ page

Where our website is not fully accessible:

• not all text has a BSL version

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: info@COS.org.uk

Call: 01492 530013

SMS: 07719410355

We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: info@cos.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility.

COS is committed to making its website accessible, in accordance with the Public Sector Bodies and we are a provider of these services on behalf of our public sector clients. 

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.