Information, Advice & Assistance

Supporting people access the world of work.

Decorative curve.

Support to make informed decisions

An informed decision is made when people have all the information they need. We assist by explaining the outcomes, benefits and consequences of each option clearly, to help individuals decide which choice is the best for them.

Services

Benefit Checks

Supporting those with sensory loss to check entitlements, complete forms, reporting changes and general advice.

Translating written correspondence

We understand written English can be complex for some of our customers. IAA can support with letter translation to BSL.

Making supported phone calls

Supporting customers to contact a range of services, businesses and organisations and advocating accessible communication.

Other Support

Ensuring people understand their rights, have access the right support and right information to make informed decisions

Book an appointment

Please book an appointment to allow us to give you the time you deserve.

Request

Partners

Team

Stephanie Evans

Project Manager

Ffion Môn Roberts

Communication Support Worker